Shipping Policy

At ONYX Fine Instruments, we strive to ensure timely and reliable delivery of your orders worldwide. Below are our estimated shipping times:

Domestic Shipping (Australia)

• Metro Areas: 1-2 business days
• Rural & Remote Areas: 3-4 business days

International Shipping

• New Zealand: 3-4 business days
• Asia: 3-5 business days
• Europe: 4-7 business days
• Middle East & Africa: 7-10 business days
• Americas: 5-7 business days

Order Processing & Dispatch

• Orders are processed within 1-2 business days from payment confirmation.
• Orders placed before 12:00 PM (AWST) on a business day are typically dispatched the same day.

Shipping Costs

• Shipping costs are calculated at checkout based on the destination and package weight.
• Orders over $500 AUD qualify for free shipping (subject to promotional offers).

Tracking & Delivery

• All shipments include tracking, and a confirmation email with tracking details will be sent once your order has been dispatched.
• Delivery times are estimates and may vary due to customs clearance, courier delays, or unforeseen circumstances.

Customs & Duties

For international orders, customs duties and taxes may apply depending on your country's regulations. These fees are the responsibility of the buyer.

For any shipping-related inquiries, please Contact Us.